Property Recovery

Wellington Property Damage & Repair Specialists

Property damaged? Get it sorted.

From emergency leaks and storm damage to mould, drying and complete building repairs, Property Recovery helps Wellington property owners and managers find the right people to put things right.

One enquiry. The right trades. The whole job.

Free to enquire. Emergency and planned repairs.

Step 1 · Urgency

How urgently do you need help?

Free to enquire. Emergency and planned repairs.

Insurer logos (reference)

  • AMI logo
  • State logo
  • NZI logo
  • Tower logo
  • Vero logo
  • AA Insurance logo
  • FMG logo
  • Initio logo

Property Recovery is a referral service — not an insurer panel member. Insurer names and logos are their owners' trademarks; we use them to describe claims our partners handle.

HOW WE HELP

STOP. SAFE. RESTORE.

Property damage rarely involves just one trade. What starts as a leaking pipe, damaged roof or overflowing drain can quickly become a much larger repair job.

We help connect you with the right specialists at every stage of the recovery.

STOP.

Prevent further damage.

Get help with the immediate problem, whether that's a burst pipe, blocked drain, leaking roof, broken window or another property emergency.

Services include:

  • Emergency plumbing and leak detection
  • Drainage and wastewater problems
  • Roof leaks and storm repairs
  • Electrical make-safe
  • Emergency glazing and property security

SAFE.

Make the property safe and ready for repair.

Address water, moisture, contamination and damaged materials before they create further problems.

Services include:

  • Water extraction and structural drying
  • Carpet cleaning and uplift
  • Mould investigation and remediation
  • Sewage and contamination cleanup
  • Damaged material removal
  • Moisture assessments and specialist testing

RESTORE.

Put everything back where it belongs.

From small repairs to extensive reinstatement, find the trades needed to return your property to its intended condition.

Services include:

  • Building and carpentry
  • GIB replacement and plastering
  • Interior and exterior painting
  • Carpet, vinyl and timber flooring
  • Kitchens, bathrooms and cabinetry
  • Complete building reinstatement

OUR SERVICES

Whatever the damage, we'll help you find the right solution.

Whether you're dealing with an active emergency or organising repairs to existing damage, start with one enquiry.

  • Plumbing & Water Leaks

    Burst pipes, leaking appliances, hidden leaks and water damage.

  • Flood & Sewage Damage

    Water extraction, contaminated cleanup, structural drying and repairs.

  • Roof & Storm Damage

    Roof leaks, water ingress, damaged roofing and weather-related repairs.

  • Mould & Dampness

    Moisture investigations, mould remediation and repairs to affected areas.

  • Fire & Smoke Damage

    Cleaning, damage assessment and building reinstatement.

  • Accidental & Building Damage

    Damaged walls, ceilings, doors, windows, flooring and fixtures.

  • Complete Property Reinstatement

    Building work, plastering, painting, flooring and the finishing touches.

FOR PROPERTY MANAGERS

Property repairs without the runaround.

Managing property damage shouldn't mean spending your day organising plumbers, drying technicians, builders and flooring installers.

Property Recovery provides a single place to raise a damage enquiry and identify the trades needed to get the property back in order.

From the initial problem through to the repairs that follow, we help simplify the process of finding the right people for the job.

  • One place to request help.

    Report the problem without having to identify every trade required.

  • Support across multiple trades.

    A single incident may need emergency work, specialist remediation and rebuilding.

  • Emergency or planned work.

    From an active leak to a complete repair quotation.

  • Insurance-related repairs.

    Find providers with relevant assessment, documentation and reinstatement capabilities, where available.

HOW IT WORKS

Getting your property sorted starts here.

  1. Tell us what's happened.

    Select the issues affecting your property, tell us how urgent they are and provide the location.

  2. We help identify the right trades.

    We review your enquiry and look for suitable local providers based on the problem, location and work required.

  3. Get the work underway.

    Discuss the scope, availability and costs with the relevant provider before approving any work. Where multiple trades are required, the enquiry can identify the different stages of recovery.

INSURANCE REPAIRS

Dealing with an insurance claim?

Property damage often requires more than an initial repair. Insurers may need photographs, assessments, moisture readings, repair scopes and supporting documentation.

We can help connect you with suitable providers for the assessment, mitigation and reinstatement work, depending on their capabilities.

Always confirm your insurer's requirements and obtain the necessary approvals before proceeding with non-emergency repairs.

Property Recovery is an independent referral service, not an insurance company or an approved insurer panel provider.

ABOUT PROPERTY RECOVERY

Local help when property damage happens.

Property Recovery was created to make finding help for property damage simpler.

Rather than leaving property owners and managers to work out which trades they need, we provide a single starting point for everything from stopping the initial damage to arranging specialist work and repairs.

We connect customers with independent trades and restoration providers serving the Wellington region.

Our aim is simple: less time finding trades and more progress getting the property put right.

FAQ

What types of property damage can you help with?

We accept enquiries for plumbing leaks, flooding, sewage, storm damage, mould, fire damage, accidental damage and building reinstatement.

Can you help with the entire repair?

Many incidents involve multiple stages, from emergency work and drying through to building and finishing. We help identify the services required and connect you with relevant providers. The scope of project management depends on the provider and the agreed work.

Is it free to request help?

Yes. There is no charge to submit an enquiry. Any assessment, call-out or repair costs should be discussed with the provider before work begins.

Can you help with insurance repairs?

We can help locate providers with relevant restoration and reinstatement capabilities. Insurance cover, repair approval and payment arrangements remain subject to your policy and insurer.

Do you cover urgent property damage?

You can submit an urgent enquiry. Provider availability and response times depend on location, the type of work and whether an appropriate trade is available.

Do you work with property managers?

Yes. The service is designed for property managers, landlords, homeowners and others responsible for organising property repairs.

Property damage? Start here.

Whether it's an urgent problem or a repair that's been waiting to get sorted, tell us what's happened and we'll help you find the right people.

Serving Wellington City, Lower Hutt, Upper Hutt, Porirua and the Kāpiti Coast, subject to provider availability.

Get Help With Property Damage